Loving and Living Center (Awakenings Center), a North Carolina-based counseling provider, discovered unauthorized access to its electronic medical records system around September 10, 2025, potentially affecting up to 17,800 patients. The exposed data included demographic information such as name, age, date of birth, gender, relationship status, employment status, city, and zip code, but no financial details were compromised.
Loving and Living Center, PC doing business as Awakenings Center, which offers couples, sex therapy, and individual counseling services in North Carolina, recently became aware of an instance of unauthorized access targeting its electronic medical record system. The center launched an immediate investigation into the matter to determine the scope and nature of the intrusion.
The provider detected the unauthorized access to its system on or around September 10, 2025, initiating a thorough forensic investigation. This review of the security breach and affected data confirmed that a significant number of patients may have had their personal information exposed due to this event.
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The forensic analysis and subsequent data review concluded that up to 17,800 patients could potentially be affected by the security incident. This discovery prompted Awakenings Center to evaluate exactly what information was accessed by the unauthorized party to determine the necessary response actions.
Awakenings Center specified that the data elements exposed for affected individuals included name, age, date of birth, gender, relationship status, employment status, city, and zip code. The center confirmed that no patient financial information was stored within the compromised system and therefore none of those details were involved in the unauthorized access.
Awakenings Center stated that it maintains a strong commitment to patient privacy and security. Following the detection and review of the incident, the center has implemented steps to fully remedy the situation and is actively improving its existing security protocols to prevent similar security breaches from occurring in the future.
Source: North Carolina Therapy Center Awakenings Discovers Unauthorized Access To Records